Housing Solutions Gateway
Tel: 03000 268000 Email: housingsolutions@durham.gov.uk
- Provide initial advice, sign-posting, self-help and guidance
- Ensure customers access appropriate specialist support from Housing Solutions Services
- Complete Referrals to other services
Homelessness, Advice and Prevention
Tel: 03000 268000 Option 2 then Option 1
- Sign-post and work alongside with agencies and services that may be able to help
- Referrals made to mental health and other services – liaise with other professionals to ensure sufficient and effective support is offered
Housing Intervention Project
Tel: 03000 268000 Option 2 then Option 2 Email: hip@durham.gov.uk
- Offer intensive co-ordinated support to single people and childless couples
- Work alongside other agencies and service to sign-post appropriate help and services available
- Support clients in engaging with mental health services
- Organises and attends Multi Agency Meetings to create and discuss support plan for clients
- Complete health and wellbeing assessments
- Referrals made to mental health and other services – liaise with other professionals to ensure sufficient and effective support is offered
Family Intervention Project
Tel: 03000 268000 Option 2 then Option 2 Email: fip@durham.gov.uk
- Offer intensive co-ordinated support to families
- Work alongside other agencies and service to sign-post appropriate help and services available
- Support families in engaging with mental health services
- Complete health and wellbeing assessments
- Referrals made to mental health and other services – liaise with other professionals to ensure sufficient and effective support is offered
- Organise and attend multi agency meetings to create and discuss support plan for families